The staff were extremely helpful and very friendly. They were more courteous and welcoming than I’d expect any business to be! Such nice people, I would recommend using them.
The first time we bought our house we went to First American Title. The staff were very accommodating, nice and friendly. The documents we signed was so thick and they made things easier for us. Thank you.
The Customer Service for both me and my clients. They have always provided outstanding service for my clients, never having a complaint on how they handle closings, documents, fund disbursement. They are gracious and understanding. On an agent level, they are always there to answer questions, help find solutions, find and explain documents. They stay in touch throughout the transaction, checking in to ensure things are moving along smoothly. They provide listing packages and information within hours and work hard to make sure you have everything you need to fill out a listing thoroughly.
The knowledge. The knowledge the team has is outstanding. The piggy-back off each other providing with a wide scope of what they are explaining. Has experience in many difficult or unique situations and are able to guide one through them to a solution. The team is very good at walking someone through a document and explaining it in easy to understand terms.
Support. The support they provide to agents is fantastic. They prove they are there for us and our clients. Provide helpful tools to allow us to better serve our clients and educate them on Title Insurance, its importance. If we as agents need assistance they are there, we could not do our job without them!